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Print dialog does not appear in Outlook Express or Internet Explorer

Posted on September 4, 2008 by admin

Today I get a call.

Outlook Express won’t print.

I log in and take a look. Everything seems normal, and normal documents appear to print.

However, when I click the print button or go to File > Print nothing happens. Strange.

They are running Windows XP Professional SP2, with IE6.

All you have to do is go to Start > Run and issue the following commands:

regsvr32 vbscript.dll
regsvr32 jscript.dll

Once this is done, restart Outlook Express/Internet Explorer, and go ahead and print.

This isn’t the first time i’ve seen this issue, so I thought I’d note it down for next time.

Source

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About admin

The author formerly known as HM2K is now the Phurix Labs administrator.

4 Responses to Print dialog does not appear in Outlook Express or Internet Explorer

1. jay says:

   February 8, 2009 at 3:34 am

   thanks a million. your suggestions regarding fixing “print dialog not appearing in OE or IE” really worked like magic.
2. Thor West says:

   July 22, 2009 at 10:02 pm

   I’ve tried a dozen things to make my Outlook Express print e-mails, including your suggestion of regsvr32 vbscript.dll and the jscript one. Nothing has cured the problem.Could it be an incompatibility with Mozilla Firefox?
3. thanks says:

   January 25, 2010 at 4:52 pm

   get an error on regsvr32.dll, but jscript.dll was successfull.

   Thanks you!!!
4. Denton says:

   March 31, 2011 at 9:31 am

   OMG, that’s just amazing! Thanks a lot!